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FAQ
Frequently asked questions
Where are your gifts made?
We make our gifts in Radlett. Each item is handmade with care so you get something unique and personal.
Can you personalise my order with a name or message?
Yes. You can add a name or short message to many of our gifts. Personalisation makes each item more special. If you need help with your wording, please contact us before you order.
How are UK orders sent?
We send UK orders to your delivery address after your order is ready. If you have any delivery questions, please contact us.
How do you arrange a return?
If you need to return an order, please contact us first. We will help you with the next steps and let you know what to do.
Are your gifts suitable for birthdays and other special moments?
Yes. You can choose personalised gifts for birthdays and many other special moments.
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